In Williams & Coast our first value is the customer and we highly value each of you. If you have any complaint regarding our services, employees or products, please leave the message above that included full information. We will try our best to reply to your message as soon as possible.

Make a complaint:

Date of incident

April

2025

Mon

Tue

Wed

Thu

Fri

Sat

Sun

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Method of communication

• By phone
• Email or chat

How the complaint was dealt with (outcomes)

Name of the contact person in Williams & Coast

Your name and surname

Company name

+376 Andorra
+244 Angola
+54 Argentina
+374 Armenia
+61 Australia
+43 Austria
+994 Azerbaijan
+1-242 Bahamas
+973 Bahrain
+880 Bangladesh
+1-246 Barbados
+375 Belarus
+32 Belgium
+501 Belize
+229 Benin
+975 Bhutan
+591 Bolivia
+387 Bosnia and Herzegovina
+267 Botswana
+55 Brazil
+673 Brunei Darussalam
+359 Bulgaria
+226 Burkina Faso
+257 Burundi
+238 Cabo Verde
+855 Cambodia
+237 Cameroon
+1 Canada
+236 Central African Republic
+235 Chad
+56 Chile
+86 China
+57 Colombia
+269 Comoros
+242 Congo (Congo-Brazzaville)
+243 Congo (Democratic Republic)
+506 Costa Rica
+385 Croatia
+53 Cuba
+357 Cyprus
+420 Czech Republic
+45 Denmark
+253 Djibouti
+1-767 Dominica
+1-809 Dominican Republic
+593 Ecuador
+20 Egypt
+503 El Salvador
+240 Equatorial Guinea
+291 Eritrea
+372 Estonia
+268 Eswatini
+251 Ethiopia
+679 Fiji
+358 Finland
+33 France
+241 Gabon
+220 Gambia
+995 Georgia
+49 Germany
+233 Ghana
+30 Greece
+1-473 Grenada
+502 Guatemala
+224 Guinea
+245 Guinea-Bissau
+592 Guyana
+509 Haiti
+504 Honduras
+36 Hungary
+354 Iceland
+91 India
+62 Indonesia
+98 Iran
+964 Iraq
+353 Ireland
+972 Israel
+39 Italy
+1-876 Jamaica
+81 Japan
+962 Jordan
+77 Kazakhstan
+254 Kenya
+686 Kiribati
+850 Korea (North)
+82 Korea (South)
+965 Kuwait
+996 Kyrgyzstan
+856 Laos
+371 Latvia
+961 Lebanon
+266 Lesotho
+231 Liberia
+218 Libya
+423 Liechtenstein
+370 Lithuania
+352 Luxembourg
+261 Madagascar
+265 Malawi
+60 Malaysia
+960 Maldives
+223 Mali
+356 Malta
+692 Marshall Islands
+222 Mauritania
+230 Mauritius
+52 Mexico
+691 Micronesia
+373 Moldova
+377 Monaco
+976 Mongolia
+382 Montenegro
+212 Morocco
+258 Mozambique
+95 Myanmar
+264 Namibia
+674 Nauru
+977 Nepal
+31 Netherlands
+64 New Zealand
+505 Nicaragua
+227 Niger
+234 Nigeria
+389 North Macedonia
+47 Norway
+968 Oman
+92 Pakistan
+680 Palau
+507 Panama
+675 Papua New Guinea
+595 Paraguay
+51 Peru
+63 Philippines
+48 Poland
+351 Portugal
+974 Qatar
+40 Romania
+7 Russia
+250 Rwanda
+1-869 Saint Kitts and Nevis
+1-758 Saint Lucia
+1-784 Saint Vincent and the Grenadines
+685 Samoa
+378 San Marino
+239 Sao Tome and Principe
+966 Saudi Arabia
+221 Senegal
+381 Serbia
+248 Seychelles
+232 Sierra Leone
+65 Singapore
+421 Slovakia
+386 Slovenia
+677 Solomon Islands
+252 Somalia
+27 South Africa
+211 South Sudan
+34 Spain
+94 Sri Lanka
+249 Sudan
+597 Suriname
+46 Sweden
+41 Switzerland
+963 Syria
+886 Taiwan
+992 Tajikistan
+255 Tanzania
+66 Thailand
+670 Timor-Leste
+228 Togo
+676 Tonga
+1-868 Trinidad and Tobago
+216 Tunisia
+90 Turkey
+993 Turkmenistan
+688 Tuvalu
+256 Uganda
+380 Ukraine
+971 United Arab Emirates
+44 United Kingdom
+1 United States
+598 Uruguay
+998 Uzbekistan
+678 Vanuatu
+58 Venezuela
+84 Vietnam
+967 Yemen
+260 Zambia
+263 Zimbabwe

Email

Complaints details

Submit

It is Williams & Coast’s policy that after contacting all parties should the complainant remain dissatisfied with the outcome of the complaint then they may seek redress through the FOS and ultimately the courts if they so wish. In each instance, Williams & Coast will mark on the complaint file what advice was provided and will then reclassify the complaint as ‘Investigated but not resolved’. The FOS is an independent and government-backed service designed to help complainants who find themselves in a dispute with a financial organisation.

It is a free service and it can be contacted at any point in a dispute providing the complainant has first contacted the financial organisation with whom the dispute relates to. Most cases are resolved within a 6-month period however some inevitably take longer.

To contact the FOS, consumers are advised to write or telephone or email their situation to:

• Financial Ombudsman Service
• Exchange Tower London, E14 9SR
• Telephone No.: 0800 023 4567
• Email address: Complaint.info@financial-ombudsman.org.uk

More information on the FOS can be obtained by visiting www.financial-ombudsman.org.uk or by downloading the booklet entitled “Your complaint and the ombudsman” from this website.